Customer case

ETON is the No. 1 brand of placement machines in China, enjoys a high reputation at home and abroad, has extensive influence, and is a leader in China’s placement machine industry.

Service

Maintenance period 1 year

One year warranty during warranty any parts that need to be repaired and replaced will be free.

Software and hardware lifetime maintenance

Free upgrade software, the software is Reach and developed by ETON, so we support whole lifetime free upgrade updates.

Visit customers regularly and gather information

Visit clients regularly. We attend the different exhibitions in different cities every year, at the same time, we will visit local clients and support our service and collect feedback on customer suggestions in time.

Provide the latest information about technology and equipment

We give professional technology suggestions to our clients. And share the updated news with our clients

On-site service

We have some official site in India as Mumbai and New Delhi, also have site in Egypt, Turkey that can provide service timely with our engineers.

According to your needs, dedicated senior engineer will come to your factory for free install and training you how to operate the machine.

FAQ

1. What are your advantages?

Our company stick to five level management policy: sincere business, focus on R&D, manufacturing intentions, considerate service, customer trust.

2.It’s hard to use the machine?

Machine is very intelligent and easy to operate, like the intelligent phone, also the software is made by our company, so we know how to make it more intelligent and operate friendly.

3.What service can you provide?

• Free installation

• Free training

• Free consult

• Free software upgrade